FAQ

TERMS OF SERVICE

This website www.banneddstudio.com and our registered domain are owned by BANNEDD STUDIO.

 

SHIPPING

WHAT ARE THE SHIPPING FEES?

West Malaysia (Peninsular): RM 7

East Malaysia (Sabah, Sarawak): RM16

 

HOW LONG DOES THE SHIPPING TAKE?

West Malaysia (Peninsular): 1-3 working days after shipment

East Malaysia (Sabah, Sarawak): 3-6 working days after shipment

*All orders will be shipped out within 48 hours.

 

DO WE PROVIDE COD SERVICE?

No, we do not. If you want same-day delivery we will use Lalamove. (KL and Selangor only) (Kindly DM us on Instagram @banned.d_studio for this service) *Lalamove service: 10am-10pm

 

DO WE HAVE A PHYSICAL STORE?

No, we operate fully online based for now.

 

WHAT ARE YOUR OPERATION HOURS?

Website: 24hours Instagram

IG DM: 9am to 7pm

For any more questions/inquiries, pls do not hesitate to contact us on Instagram @banned.d_studio or drop us an email at bannedstudio8@gmail.com