REFUND & EXCHANGE
REFUND & EXCHANGE
Eligibility for Exchanges
Once the things are delivered, as long as they are undamaged, in their original packing, and in original condition, you may start an exchange ONE time within [7] days of the purchase.
How to Initiate an Exchange
Within the specified exchange period, please DM us on Instagram at IG banned.d_studio or email our customer care staff at bannedstudio8@gmail.com to initiate the exchange process.
Your order number, a description of the item you want to exchange, and the reason for the exchange must be provided.
Exchange Shipping Charges
The cost of returning an item for an exchange is the customer's responsibility. You will be liable for the cost of shipping the exchange or replacement item to you, and shipping and handling fees are not refundable.
In order to guarantee that we receive your exchange item, we advise utilizing a trackable shipping option. We recommend using a trackable shipping method to ensure your exchange item is received by us
We will handle the exchange as soon as we get your item for exchange and confirm that it is eligible. Kindly give the exchange process [7] business days to finish.
No Refunds
Strictly no refund once good(s) are sold.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at bannedstudio8@gmail.com. We will provide instructions on how to proceed, which may include an exchange or replacement.
Contact Us
Please contact our customer support staff at bannedstudio8@gmail.com if you have any questions, complaints, or need help with returns and exchanges. Our goal is to make sure you are satisfied and to assist you.
Policy Changes
BANNEDD STUDIO maintains the right to modify this exchange policy as circumstances warrant. Any modifications will be announced on our website, and it is your duty to check the policy from time to time for updates.
We appreciate you selecting BANNEDD STUDIO. We value your business and are eager to provide you with the best goods and services possible.